Privacy Policy

Effective Date: 8/24/2025

Elevate Baseball Academy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Mailing address
• Information about your child's baseball/softball experience and goals
• Payment information (processed securely through third-party payment processors)
• Communication preferences

Automatically Collected Information

• IP address and browser information
• Website usage patterns and pages visited
• Device information and operating system
• Cookies and similar tracking technologies

2. How We Collect Information

Contact Forms

When you fill out contact forms on our website, we collect the information you provide, including your name, email address, phone number, and any messages or inquiries you submit.

Calendly Integration

We use Calendly for appointment scheduling. When you book a lesson or consultation through our Calendly integration, Calendly collects and shares with us:

• Your name and email address
• Phone number (if provided)
• Appointment preferences and selected time slots
• Any additional information you provide in booking forms

Please review Calendly's Privacy Policy for more information about how they handle your data.

Website Analytics

We may use analytics tools to understand how visitors interact with our website, which helps us improve our services and user experience.

3. How We Use Your Information

We use your information to:

• Provide and deliver our coaching services
• Schedule and manage appointments
• Communicate with you about our services and respond to inquiries
• Process payments for lessons and packages
• Send updates about schedules, events, or important announcements
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers (like Calendly, payment processors) who help us operate our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with advance notice to you)

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request information about how we use your data

To exercise these rights, please contact us at info@elevatebba.com.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are designed for children with parental involvement. We do not knowingly collect personal information directly from children under 13 without parental consent. Parents or guardians are responsible for providing information on behalf of their children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: